(ABN: 80 691 045 836)
Storybow collects information from customers, employees, contractors and other individuals. We collect this information when it is necessary for purposes such as providing customer service, supplying products and services to you or to assess applications for employment.
For example, we may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general Internet usage by using a cookie file that is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us:
If you choose to provide information to us online, you acknowledge that the transmission of information via the Internet is not completely secure, and although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will take reasonable steps to ensure our databases are protected in order to safeguard any personal information which may be stored on them. Our database site uses WordPress, a reputable Content Management System with various security measures in place for site protection, and we employ strong passwords and trusted networks, as well as maintaining regular updates of WordPress and various plug-ins to minimise the risk of a security breach.
We use information held about you for purposes including the following:
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers or partners reach the kind of audience they want to target. We may make use of the personal
data we have collected from you to enable us to comply with our advertisers’ or partner’s wishes by displaying their advertisement to that target audience.
We will only use and disclose your personal information for the primary purpose for which it was collected and for reasonably expected secondary purposes (related to the primary purpose).
We also use service providers to help us maximise the quality and efficiency of our services and our business operations and for research purposes. This means individuals and organisations outside of Storybow, such as mail houses, IT service providers, website hosts and back-up service providers, and research organisations, will sometimes have access to personal information held by Storybow and may use it on behalf of Storybow. We require our service providers to adhere to strict privacy guidelines and only use this information for authorised purposes.
Storybow may also disclose personal information outside Australia to related entities and/or one or more third parties with whom it has a business relationship. In the conduct of our business, we transfer to, hold or access personal information from various countries outside Australia including the UK, America and Canada.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies regarding the collection, storage, use and dissemination of your personal information and that we do not accept any responsibility or liability for these policies or the handling of any personal information you provide to these third parties. Please check these policies before you submit any personal data to these websites.
Please contact us if you would like to access a copy of your Personal Information or believe that the information we have about you is not up-to-date, complete or accurate, or if you wish to complain about our personal information management practices. You have the right to request the correction of any
information that relates to you and is inaccurate. If you would like Storybow to delete your Personal Information, please let us know and we will take all reasonable steps to delete it unless we are required by law to keep it.
If you have a problem or complaint about our handling of your Personal Information, please contact us by e-mailing us at
We will investigate your complaint and will endeavour to respond to you in writing within 30 days of receiving a written complaint. If we fail to respond to your complaint within 30 days of receiving it in writing or if you are dissatisfied with the response that you receive from us, you may have the right to make a complaint to the Office of the Information Commissioner.